Careers

Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are looking to hire an experienced Café Manager to oversee the day-to-day operations of our café. The Café Manager’s responsibilities include processing payments using the café's Point of Sale System, making bank deposits, and ensuring that the café is clean and well-presented at all times. You should also be able to oversee the maintenance and repair of café equipment.

SPECIFIC RESPONSIBILITIES

• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.

EDUCATION/QUALIFICATIONS

High school diploma or GED. Bachelor's degree or certification in Business Administration or Business Management is advantageous. Proven management experience in the hospitality industry.

REQUIREMENTS

• High school diploma or GED.
• Bachelor's degree or certification in Business Administration or Business Management is advantageous.
• Proven management experience in the hospitality industry.
• A food handler's license.
• Sound knowledge of food health and safety regulations.
• Strong business acumen.
• Exemplary management skills.
• Excellent organizational and time management skills.
• Effective communication skills.
• Exceptional customer service skills.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are searching for an engaging, courteous Barista who is passionate about food and beverage preparation and education. The Barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

SPECIFIC RESPONSIBILITIES

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working in as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.

EDUCATION/QUALIFICATIONS

High school diploma or GED. Proven management experience in the hospitality industry. 

REQUIREMENTS

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are looking for an energetic Food Preparation Worker to assist our kitchen workers by preparing food ingredients. The Food Preparation Worker will wash, peel, slice, trim, chop, and grate fruit and vegetables, and measure, weigh, and mix a wide variety of ingredients. The Food Preparation Worker will cut, slice and grind a variety of meats. You will ensure ingredients are stored and rotated effectively to optimize freshness, and ensure desired stock levels at all times. You will collaborate with kitchen team to ensure customer satisfaction and retention.

To be successful in this role, you will ensure quality and stability of products by complying with production guidelines, by following standardized recipes, and by overseeing product quality through adequate storage and product rotation. Preferred candidates will be enthusiastic, dexterous and have stamina.

SPECIFIC RESPONSIBILITIES

• Working effectively with kitchen team, and complying with company procedures and food safety policies.
• Preparing workstation with required ingredients and equipment, and keeping station sanitary and organized throughout shift.
• Preparing ingredients following recipes and guidelines.
• Steaming vegetables and other basic cooking responsibilities.
• Ensuring ingredients are tagged, date-labeled, covered, stored and rotated effectively.
• Overseeing food levels and restocking items on time.
• Keeping utensils and equipment clean and sanitary.
• Establishing stock levels at end of shift and capturing information on standardized stock sheets.
• Removing trash and clearing storage bins.

EDUCATION/QUALIFICATIONS

High School Diploma, GED, or suitable alternative. 2+ years kitchen production experience. Excellent understanding of food preparation fundamentals.

REQUIREMENTS

• High School Diploma, GED, or suitable alternative.
• 2+ years kitchen production experience.
• Excellent understanding of food preparation fundamentals.
• Ability to follow recipes.
• Sound understanding of food allergies and foodborne illnesses.
• Basic mathematical skills.
• Proficient knife-handling skills.
• Excellent communication skills, both written and verbal.
• Available to work shifts, on public holidays and over weekends.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are searching for skilled, creative Bakers who strive to provide excellent baked items and service in an efficient, professional manner. The Baker will design, execute, and improve recipes, perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. You will also greet customers, answer questions, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery is well-stocked and operating smoothly.

To be a successful Baker, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, attentive, and possess a strong understanding of baking techniques.

SPECIFIC RESPONSIBILITIES

• Designing and improving recipes.
• Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc.
• Decorating and displaying finished products.
• Testing ingredients and finished goods to ensure that each item meets food safety and quality controls.
• Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.
• Keeping records relating to deliveries, inventory, and production levels.
• Taking client information and ensuring that deliveries are fulfilled accurately and on time.
• Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

EDUCATION/QUALIFICATIONS

High school diploma or equivalent, culinary degree preferred, Minimum of four years experience in a bakery / hotel or restaurant with at least two in a lead role

REQUIREMENTS

• High School Diploma or equivalent.
• More education or experience may be preferred.
• Strong communication, time and resource management, and planning skills.
• Attention to detail, especially when performing quality inspections on ingredients and products.
• Basic math and computer skills.
• Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods.
• Flexibility to work around customer demands, including early morning, night, weekend and holiday availability.
• Ability to work in hot, hectic environment, stand, walk, bend, use hands and appliances, and lift heavy items for extended periods.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

SPECIFIC RESPONSIBILITIES

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

EDUCATION/QUALIFICATIONS

Requires a bachelor's degree in computer science, electrical engineering or a related field. At least 3-5 years of experience is required. 

REQUIREMENTS

• Degree in Computer Science or Information Technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are looking for a highly organized Packer to prepare items for shipping. The Packer is responsible for cleaning shipping containers, labeling items and packing items into the shipping containers.

To be successful as a Packer you must have attention to detail and the ability to organize items. A good Packer is efficient and careful not to damage items.

SPECIFIC RESPONSIBILITIES

• Ensure that items are undamaged.
• Clean shipping containers.
• Label items.
• Pack items into shipping containers.
• Seal and label shipping containers.

EDUCATION/QUALIFICATIONS

High school diploma or GED. Proven management experience in the hospitality industry.

REQUIREMENTS

• Physical strength and stamina.
• A high school qualification or equivalent.
• Prior experience working in a warehouse.
• Attention to detail.
• Excellent organizational skills.

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are on the hunt for a talented and reliable Maintenance Technician to join our maintenance department. In this position, your chief responsibility is to preserve the excellent condition and functionality of our business premises. Your duties will include conducting quality assessments, scheduling repairs, maintaining inventory, and developing preventative maintenance procedures.

Our ideal candidate will be a jack-of-all-trades, with in-depth knowledge of maintenance procedures, hydraulic systems, and basic tools and appliances. To excel in this position, you must be an outstanding problem-solver with exceptional communication and organizational skills.

SPECIFIC RESPONSIBILITIES

• Inspect buildings, equipment, and systems to identify any issues.
• Repair faulty equipment units and damaged structures.
• Develop and implement preventative maintenance procedures.
• Manage heating and plumbing systems to guarantee functionality.
• Plan and schedule repairs.
• Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
• Perform general maintenance tasks including landscaping, painting, and carpentry.
• Help develop and implement the budget for the maintenance department.
• Maintain the inventory records for equipment and supplies.

EDUCATION/QUALIFICATIONS

High school diploma or equivalent qualification. Certificate in HVAC, building maintenance technology or relevant field is preferred. A minimum of 2 years’ experience in a similar role. 

REQUIREMENTS

• High school diploma or equivalent qualification.
• Certificate in HVAC, building maintenance technology or relevant field is preferred.
• A minimum of 2 years’ experience in a similar role.
• In-depth knowledge of electrical and hydraulic systems.
• Advanced understanding of general maintenance procedures and techniques.
• Physically capable and available to work overtime including weekends, public holidays, and evenings.
• Effective problem-solving abilities.
• Excellent written and verbal communication skills.
• Must be well- organized and have the ability to prioritize tasks.
  .

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Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

We are looking for a reliable Delivery Driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.

To succeed as a Delivery Driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

SPECIFIC RESPONSIBILITIES

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Preparing reports and other documents relating to deliveries.
• Operating equipment and machines, such as cars, trucks, forklifts, etc.

EDUCATION/QUALIFICATIONS

High School Diploma or equivalent. Valid driver's license issued by the state where you intend to work.  Clean driving record. 

REQUIREMENTS

• High School Diploma or equivalent.
• Valid driver's license issued by the state where you intend to work.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required or preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to walk, drive, and lift and carry heavy items for extended periods.
• Attention to detail.

Apply Now